Often ordered
Oritz Home decoration
Oritz decoration is handcrafted by a team of experienced artisans. Meticulous attention is paid to every detail during the process so that each Oritz piece is worthy of the Oritz name and hallmark. We offer unique and sought-after products that you cannot find at traditional local shops.
FAQ
Find all the answers to your questions here quickly, or reach out to our customer support here.
🚚 How long will it take to receive my order?
We will process your order within 1 - 3 business days after payment. After that, delivery within the United Kingdom takes 4 - 7 business days. We ship with services such as DPD UK and Royal Mail. Please allow for possible delays due to external factors.You can track your order directly via our website.
🚚 Is shipping free?
Shipping is completely free, regardless of weight or your location in the United Kingdom.
🚚 How do I track my order?
After payment, you will receive a confirmation e-mail with a tracking number. You can track your order directly via our website.
🔧 Do you have installation instructions?
At Oritz, we offer clear installation instructions for all our products. Didn't see the instructions on the product page or with your order? If so, please feel free to contact us. Our customer service team is ready to provide you with the necessary installation instructions.
✔ Can I return my product?
We want you to be completely satisfied with your purchase. That is why we have an extended return period of 30 days. Should you still decide to return, we will be happy to help you. Contact us via our contact form or via e-mail and we will guide you step by step through the return process.
️I want to cancel or change my order! How do I do that?
If you want to cancel or change your order, please contact us as soon as possible via e-mail. Please note that cancelling or changing you order after payment is not always possible. If your order has already been shipped, you will have to go through our return process. Click here to contact us.